Refund Policy
Last updated: June 2026
30-day money-back guarantee
We want you to love Lingua. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to first-time purchases of Pro Monthly and Pro Yearly subscriptions.
How to request a refund
Contact our support team through the app and we'll process your refund directly through our payments provider, Stripe. Refunds are returned to the original payment method and typically appear within 5–10 business days.
Cancellations
You can cancel your subscription at any time from your billing settings inside the app. Cancellation stops future renewals; you'll keep access to Pro features until the end of the current billing period.
Renewals outside the 30-day window
Subscription renewals after the initial 30-day period are generally non-refundable, but if you forgot to cancel and have not used Pro features after renewal, contact us and we'll review your request in good faith.
Chargebacks
Please contact us first so we can resolve any billing issue directly it's faster than a chargeback and helps us improve the product.
Contact
Lingua is operated by Online English Live. For refund or billing questions, reach our team through the support options in the app. See our Terms of Service and Privacy Notice for more. Terms · Privacy